Internet Banking FAQ's

Getting Started - Enable yourself for the online experience Banking Credit card Demat Services ICICI Bank Bill Payment Getting Started I have forgotten / not received my User ID and Password, how can I obtain them? I do not have an Internet Banking User ID, how can I obtain one? How many passwords do I have for Internet Banking? Can I have only one User ID for all ICICI Bank relationships? What are the ICICI Bank relationship's that I can view/enable online? If I am an individual and hold an ICICI Bank Current A/c as well as an ICICI Bank Savings Account/ Credit Card/ Demat Account, can I link these relationships to the same Internet Banking User ID? What do I need to do to view/enable my various ICICI Bank relationships on www.icicibank.com? How do I view/enable my ICICI Bank relationships on www.icicibank.com? I have got my Internet Banking User ID and Passwords, tell me what do I do?
1. I have forgotten/ not received my User ID and Password, how can I obtain them? If you have forgotten your Internet Banking User ID or have not yet received it, please call our 24 Hour Customer Care Centre to get the same. All you will need to do is authenticate yourself and ask for your User Id. You can also request for a new password if you have forgotten the same. The password would be couriered to you on your address available with the bank. Your passwords cannot be given on telephone for security reasons.
2. I do not have an Internet Banking User ID, how can I obtain one? Normally all ICICI Bank customers have an Internet Banking account. The User ID of the same may not have reached you. You can check with our 24 Hour Customer Care Centre if your account is generated.
If your account has not been generated you can obtain an Internet Banking User ID in any of the following ways:
1. Online registration for ICICI Bank Internet Banking User ID.
2. Downloading and filling a registration form for ICICI Bank Internet Banking User ID.
1. Online registration for ICICI Bank Internet Banking User ID Please follow the steps below:
Step 1 Visit www.icicibank.com. Click on `New users register here'. Then click on the option 'Apply Online'. You will see Part A of the registration form. Fill it giving your preferred User ID, My Code and confirm My Code. You will then see the next part of the form. Please fill your personal details and your relationships with ICICI Bank. On successfully filling up this form you will see a screen. The top of the screen will show you your User ID. This screen will also request you to download Part B of the form, fill it up and send it to us at the following address:
ICICI Bank Limited Internet Banking Department
6th Floor, A-Wing, Autumn Estates,
Chandivali Farm Road, Chandivali,
Land Mark:Next to Chandivali Studio,
Opp MHADA Andheri-East, Mumbai-400072